Cancellation Policy

At Cottonkari, we understand that customers may sometimes need to cancel an order. This Cancellation Policy explains the conditions and process for cancelling orders placed for our women's ethnic wear and cotton apparel.

Products Covered

This policy applies to products available through Cottonkari, including:

Kurti
Short Kurti
Cotton Kurti Set
Magenta Floral Printed Cotton Kurti Set
Printed Cotton Kurta Set
Kurta & Bottom Ensemble

Order Cancellation

If you wish to cancel your order, please contact Cottonkari as soon as possible after placing the order.

Cancellation requests will be reviewed based on the current status of the order. Orders that have not yet been processed, packed, or dispatched may be eligible for cancellation, subject to confirmation from Cottonkari.

Once an order has been processed, packed, or dispatched, cancellation may no longer be possible.

Cancellation of Bulk or Wholesale Orders

For bulk, wholesale, customized, or special orders, cancellation terms may vary depending on the order type and the stage of processing.

Customers placing bulk or special orders are advised to confirm the product details, quantities, pricing, and other order requirements before the order is processed.

Cancellation After Dispatch

Once an order has been dispatched, it generally cannot be cancelled through the standard cancellation process.

If you no longer wish to receive a dispatched order, please contact Cottonkari to discuss the available options. Any applicable return or exchange will be handled according to our applicable return and exchange terms.

Refunds for Cancelled Orders

If your cancellation request is accepted and a refund is applicable, the refund will be processed according to the payment method used and the applicable terms of the order.

The time taken for the refund to reflect in your account may vary depending on your bank, payment gateway, payment service provider, or other applicable financial institution.

No refund will be due where an order is cancelled outside the applicable cancellation terms or after the order has reached a stage where cancellation is no longer permitted.

Incorrect, Damaged, or Defective Products

Cancellation is different from a complaint regarding a damaged, defective, or incorrect product.

If you receive a damaged, defective, or incorrect item, please contact Cottonkari as soon as reasonably possible with your order details and relevant information. Such cases will be reviewed separately under the applicable return or exchange terms.

How to Request a Cancellation

To request an order cancellation, please contact Cottonkari using the contact details provided below. Please provide the following information:

Customer name
Order number and order details
Product name
Order quantity
Reason for cancellation, if applicable
Contact details used when placing the order

All cancellation requests are subject to confirmation by Cottonkari. We will review your request and inform you whether the order can be cancelled based on its current processing status.

Changes to This Policy

Cottonkari may update this Cancellation Policy from time to time to reflect changes in our business practices, services, or applicable requirements. Any updated version of this policy will be published on this page.

Contact Us

For questions or requests related to order cancellation, please contact us:

Cottonkari
S/F, House No-9, Vinoba Puri,
Lajpat Nagar, Part 2,
Delhi – 110024, India

Phone: 9971886626
Email: cottonkari123@gmail.com